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"> &nbsp;</td> <td STYLE="padding:0; " rowspan="2" width="141"> <p align="center"> &nbsp;</td> </tr> <tr> <td WIDTH="430" STYLE="padding:0; "> &nbsp;</td> </tr> </table></td> </tr> </table><!--webbot bot="Include" i-checksum="6051" endspan --></div> </td> </tr> <tr> <td bgcolor="#6699CC" style="padding: 0" width="110" height="80">&nbsp;</td> <td height="80" width="590" style="padding-right: 5px"> <p align="right"> <img border="0" src="https://wd.acrelic.net/images/WarpSales.gif" width="142" height="36"></td> <td width="78" height="80">&nbsp;</td> </tr> <tr> <td colspan="3" style="padding: 0" height="10" width="100%"> <table border="0" id="table2" height="10" cellspacing="0" cellpadding="0" width="778"> <tr> <td width="470" bgcolor="#333366" height="10%" style="font-size: 4px">&nbsp;</td> <td bgcolor="#FF9933" height="10" width="308" style="font-size: 4px">&nbsp;</td> </tr> </table> </td> </tr> <tr> <td bgcolor="#6699CC" style="padding: 0" rowspan="2" width="110">&nbsp;</td> <td height="46" width="551" style="padding-top: 10px; padding-bottom: 4px; padding-left:8px"> <p align="center"><font color="#003366"> <span style="font-size: 16pt"><b>Client Service Advisor</b></span></font><p align="center">&nbsp;<p align="center">&nbsp;<p align="center">&nbsp;<p> <font size="2" color="#000000"><b>Location:</b>&nbsp;&nbsp;&nbsp;&nbsp; Warren, New Jersey<br> <br><b>Date:</b>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; March 2007</font></p> <p> &nbsp;</p> <p> &nbsp;</p> <p> &nbsp;</p> <p> &nbsp;</p></td> <td rowspan="2">&nbsp;</td> </tr> <tr> <td width="551" style="padding-left: 8px; padding-right: 5px; padding-top: 5px; padding-bottom: 4px"> <p><font size="2"> <font color="#000000"><b>Position Description</b> <br> <br> As a member of the Acrelic Interactive Client Service team located in our Warren, New Jersey office, you will be responsible for:</font></font></p> <ul> <li><font color="#000000" size="2"><b>Initial Customer Setup</b> - work with customers to establish their setup requirements, document assumptions, and manage to a new customer implementation schedule</font></li> <li><font color="#000000" size="2"><b>Customer Support</b> - respond to clients problems with their <i>Warp</i>Sales solution and other Marketing or Selling related initiatives</font></li> <li><font color="#000000" size="2"><b>Best Practices Advice</b> - advise customers on best  practice approaches for marketing (demand creation and lead generation), and sales (lead qualification, sales campaigning)</font></li> <li><font color="#000000" size="2"><b>Customer Retention</b> - proactively working with customers to help them be delighted with their <i>Warp</i>Sales solution and assist customers in expanding their use of <i>Warp</i>Sales within their business</font></li> </ul> <font size="2"><font color="#000000">The Client Services team is responsible for support 12 hours a day; 5 days a week, and beyond that when needed. Our philosophy is to always go beyond the expected and delight our customers with great levels of support. Our Client Services team is responsible for retaining and developing our customer base.<br> <br> You will answer customer calls, emails, and instant messenger requests, assist clients in isolating problems and walk-through corrective steps, and offer suggestions that yield improvements in customer results. You will also proactively reach out to customers and share important findings or observations that may improve their success rates and results. You will also be responsible for expanding the Acrelic Interactive Knowledge Base by documenting problems and resolutions such that other clients may be able to self-diagnose their own problems in the future. <br> <br> Successful candidates will learn how to effectively handle many calls/emails/chat sessions, process them efficiently, and help build a world-class Client Services organization.&nbsp; Learn more about Acrelic here:&nbsp; </font></font><a href="http://www.acrelic.com"> <font color="#0000FF" size="2">Acrelic</font></a><font color="#000000">&nbsp;</font></font> <p><font color="#000000" size="2"></p> <p>&nbsp;</p> <p><font color="#000000" size="2"><b>Required Skills/Experience:</b></font> <ul> <li><font size="2" color="#000000">BA/BS Degree or equivalent</font></li> <li><font size="2" color="#000000">Hands-on experience using Email Marketing systems such as Constant Contact, Dart Mail, Double Click, Emaillabs, Exact Target, Vertical Response, among others.</font></li> <li><font size="2" color="#000000">Launching and implementing email marketing and other web-based marketing campaigns</font></li> <li><font size="2" color="#000000">Understanding of e-Marketing technologies and solutions such as Search Engine marketing, Pay Per Click, Banner Advertising, Content Promotions</font></li> <li><font size="2" color="#000000">Building and maintaining deep understanding of Acrelic Interactive and Customer related applications </font></li> <li><font size="2" color="#000000">Working with other team members to complete professional service projects on time, and delivery of outstanding services to Acrelic Interactive clients </font></li> <li><font size="2" color="#000000">Working experience in manipulating HTML content for marketing programs and ads.</font></li> <li><font size="2" color="#000000">2-4 years experience in technical support organization </font></li> <li><font size="2" color="#000000">Excellent communication/problem solving skills </font></li> <li><font size="2" color="#000000">Demonstrated, strong interpersonal skills </font> </li> <li><font size="2" color="#000000">Troubleshooting and analysis skills </font></li> <li><font size="2" color="#000000">Good understanding of Internet technologies </font></li> <li><font size="2" color="#000000">Familiar with CRM, Lead Generation, Marketing and Sales Effectiveness industries and ASP/On Demand models </font></li> <li><font size="2" color="#000000">Fluent in English</font><br> &nbsp;</li> </ul> </p> <p><font color="#000000" size="2"></p> <p>&nbsp;</p> <p><font color="#000000" size="2"><b>Desired Skills/Experience in:</b></font></p> <ul> <li>Email Marketing at a hands-on level and strategic level<br> &nbsp;</li> <li>Project Management<br> &nbsp;</li> <li>Creating, editing, modifying, and manipulating HTML content and web pages using tools such as Frontpage or DreamWeaver<br> &nbsp;</li> <li>Evaluating and Choosing content for web advertising, lead generation, and other e-Marketing programs<br> &nbsp;</li> <li>Developing and implementing marketing programs with web and email technologies such as webinars, seminars, event registration and follow up, and lead generation<br> &nbsp;</li> <li>Using network troubleshooting tools such as ping, traceroute and nslookup <br> &nbsp;</li> <li>Understanding and troubleshooting issues with Web Browsers such as Internet Explorer, TCP/IP, HTTP, HTTPS, FTP, DNS, SMTP, Web Hosting, routers, firewalls, web servers, web proxy servers</li> <li>Supporting large scale TCP/IP/LAN/WAN environment <br> <br>&nbsp;</li> </ul> <p><font color="#000000" size="2"></p> <p>&nbsp;</p> <p><font color="#000000" size="2"><b>Other Considerations:</b><br><br> We are looking for Part-Time and Full Time candidates. First 4-6 months will require extensive time on-site at Acrelic Interactive s facilities. For some positions, arrangements can be made to shift time to alternative locations (work from home).<br> <br> Acrelic Interactive is a family friendly company and works hard to provide a  Place where people want to be and ensure that employees have balance between their work and their families and/or personal lives.<br> <br> &nbsp;</font></p> <p><font color="#000000" size="2"><b>Ready to Apply?</b><br><br>To apply for the position you must send your resume to <a href="mailto:hr07cs@acrelic.com"><font color="#0000FF">hr07cs@acrelic.com</font></a>. </font><br></p> <p><font color="#000000" size="2"></p> <p>&nbsp;</p> <p>&nbsp;</p> <p><font color="#003366" size="1"><b>About Acrelic Interactive</b><br> Acrelic Interactive (Acrelic) is the developer of <i>Warp</i>Sales"! -- the #1 Lead Qualification &amp; Management (LQM) system for increasing the productivity of sales teams. Acrelic provides on-demand tools and a structured, systematic process (techniques) for salespeople that drive more Qualified Sales Opportunities (QSO) into the sales pipeline. <br><br>Acrelic works closely with its customers across industry segments to impact the productivity at the top of the funnel and increase overall sales effectiveness. A customer sampling includes: IBM, Citicorp, CA (Computer Associates), Northrop Grumman, and RedDot Solutions, among others.<br>Acrelic Interactive, founded in 2002, is privately held and is headquartered in Warren, New Jersey.<br><br>Visit us on the web:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <a href="http://www.acrelic.com"><font color="#0000FF">www.acrelic.com</font></a><br> <br>Email Human Resources:&nbsp;&nbsp;&nbsp; <a href="mailto:hr076@acrelic.com"><font color="#0000FF">hr07cs@acrelic.com</font></a></font><br></p> <p>&nbsp; </p> <p>&nbsp;</p></td> </tr> <tr> <td colspan="3"> &nbsp;</td> </tr> </table> </center> <SCRIPT type="text/javascript" src="http://ai.aintermail.net/ai.th.shtml"></SCRIPT> <!-- --> <!--webbot BOT="Include" U-Include="../_includes/footern.htm" TAG="BODY" startspan --><div align="center" style="word-spacing: 0; margin: 0"> <table border="0" cellpadding="0" width="774" style="margin:0; word-spacing:0"> <tr style="word-spacing: 0; margin: 0"> <td width="100" nowrap valign="top" style="word-spacing: 0; margin: 0"> <TABLE WIDTH="774%" CELLPADDING="0" CELLSPACING="0" ID="table1" STYLE="border-width:0px; margin:0; word-spacing:0" HEIGHT="40" border="1"> <tr style="word-spacing: 0; margin: 0"> <td STYLE="border-style:none; border-width:medium; margin:0; padding:0; word-spacing:0" HEIGHT="20" bordercolor="#5A5A5A" width="100%"> <p align="center" style="margin-top: 0; margin-bottom: 0" class="black-bold"> <a style="word-spacing: 0; margin: 0" href="http://www.acrelicgroup.com/"> <span style="margin:0; text-decoration: none; word-spacing:0">Acrelic Group</span></a> " &nbsp; <a style="word-spacing: 0; margin: 0" href="co.coordinates.htm"> <span style="margin:0; text-decoration: none; word-spacing:0">Contact Us</span></a> " &nbsp;<a href="http://www.acrelic.com/Other/sitemap.htm"><span style="text-decoration: none">Site Map</span></a> " <a style="word-spacing: 0; margin: 0" target="_blank" href="Legal/privacy.htm"> <span style="margin:0; text-decoration: none; word-spacing:0">Privacy Policy</span></a>&nbsp; " &nbsp; <a href="co.careers.htm"> <span style="margin:0; text-decoration: none; word-spacing:0"> Careers</span></a></td> </tr> <tr> <td height="25" align="center" class="small" STYLE="border-style:none; border-width:medium; "> <font SIZE="1">&#169; Copyright 2002-2009 Acrelic Interactive, LLC &#149; All rights reserved</font></td> </tr> <tr> <td STYLE="border-right-style: none; border-right-width: medium; border-bottom: medium none #CCCCCC; ; border-left-style:none; border-left-width:medium; border-top-style:none; border-top-width:medium" HEIGHT="2"></td> </tr> </TABLE> </td> </tr> </table><script src="http://www.google-analytics.com/urchin.js" type="text/javascript"> </script> <script type="text/javascript"> _uacct = "UA-767403-1"; urchinTracker(); </script><!--webbot bot="Include" i-checksum="32638" endspan --> <!--msnavigation--></td></tr><!--msnavigation--></table><!--msnavigation--><table border="0" cellpadding="0" cellspacing="0" width="100%"><tr><td> <p>&nbsp;</p> </td></tr><!--msnavigation--></table></body> </html>